Hotel Turquesa Maya

"The hotel is old, and the bathroom needs to be refurbished. It's OK for one night, but wouldn't stay longer. Staff at the reception very sweet."

"Aucun."

"Good location. The room is simple, but was very clean. The beds were very comfortable. It was much better than we expected and was good value for the price paid. Shower was good. The room was quiet. Staff were helpful, but it is useful to know a little Spanish."

"No coffee making facilities in room. The restaurant was not operating when we were there."

"Stayed for one night on the road Bed was comfortable Team was nice"

"No hot water in the showers, a bit mold on the shower walls"

"Convenient overnight stop on the way from Xpujil to Tulum. Nice restaurant cross the road"

"Smell!! Like you stay in the sewer"

"Wonderful experience, great host…the rooms are worn down, but good for a one night after arriving in Tulum airport and headed south the next day"

"The doors are all peeling. The floors are very slippery"

"Clean. Spacious. Friendly. The hotel office is basic amenities and is very well located on a main road just outside of town probably one of the better hotels in this small town in Quintana Roo."

"Aucun."

"it was in the right place to break our journey. very cheap."

"no outside space. no restaurant. very tired looking."

"De grootte van de kamer met aansluitend een prima badkamer met douche en toilet. Vriendelijk, behulpzaam personeel. Heerlijk bed. Flesjes water op de kamer. Prima wifi."

"niets"

"Amabilidad del personal que nos atendio, nos faltaba una toalla y rápidamente la llevó a nuestra habitación"

"Instalaciones antiguas. Pero no hay mucho más donde elegir en la ciudad"

"La buena conexión del internet. Las camas cómodas"

"Le falta capacitación al personal sobre como dar servicio y atención al cliente (hospitalidad.) No saludaban a menos que primero lo hiciéramos. No daban indicaciones, se les preguntaba y entonces daban respuesta. Nos abrieron el cuarto a la 1.30 de la madrugada (era personal ya que tenía llave) en medio de la madrugada se disculpó y cerró. Solo nos quedamos por una noche a descansar ya que salíamos muy temprano al aeropuerto. No quisimos hacer mas grande el reclamo ya que veníamos cansados. Se le notificó a la recamarista de la mañana. Una sola toalla para una habitación doble con tres personas adultas y un niño."