"يقع الفندق في مبنى Studio City وتتوفر فيه كافه خدمات الراحه والترفيه"

"موظفه الاستقبال كانت غير بشوشه وغير مرحبه رائحه الغرفه التي اقمت فيها كانت سيئه جداً، على عكس باقي الغرف التي خصصت لباقي أفراد أسرتي، قاموا بتوفير Humidifier لتنقية الجو لكن بلا فائده"

"Can’t get any better than this! Easily one of the best hotels I’ve ever stayed at. It has a truly unique vibe — a place full of surprises, where anything can happen. That atmosphere comes on top of already exceptional standards: high-quality amenities, an excellent breakfast, and a very comfortable room. The service goes above and beyond — every little detail is carefully thought out. If I ever return to Macau, I would gladly choose this hotel again!"

"nothing, it was perfect!"

"The view from the room & comfortable bed. The spread of food for breakfast was amazing"

"Nothing. Just sad that stay was too short to enjoy the tub"

"Staffs were welcoming and polite. Room was spacious. Conveniently located with shuttle bus to most places"

"First arrived at HZMB and the transportation staff was not sure what is W hotel? Shower room was slippery Lightings controls in the room was not user friendly."

"Good Location. Most Staffs friendly and warm. Nice view from our room. Fantastic experience. Fantastic spa. Nice gym."

"Aucun."

"The staffs are very nice to us. The room setting and quite comfortable stay. Also very close to the light rail station, quite convenient."

"The bath tub, the room that we stayed that night was stuck, cannot use. Also, I think the bin is a little bit small, but appreciate with the recycle bin too."

"The breakfast need to control and improve the service, I know this kind of hotel has top food and people smash in, but the service need to improve the quality."

"The cleanness need to improve in some dark area."

"Heartfelt thanks to Mr. Chris Ching at the check-in counter of W Macau - Studio City because he is so courteous, helpful and professional. He answered our queries with patience and efficiently even if we were the last group of guests before he finished his work for our check in date. Chris tried to arrange a better room to accommodate us first because the two rooms we and our friends reserved would only be available after 6 p.m. which was too late. He offered a bottle of wine for us to celebrate our anniversary. Chris is a germ of W Macau Hotel because he made our stay so special and wonderful. We will come back to stay at W Macau for our future trip in Macau. Thanks to Yankie, the reservation agent of W Macau - Studio City because our request was being attended to promptly. We had the semi-buffet lunch at Hawker Hawker of W Macau. The staff are friendly, the foods are delicious and the price is reasonable."

"W Macau - Studio City should offer some complimentary snacks and drinks in the mini bar. It is not so good as only one box of fresh milk is free of charge for the hotel guests. The Star Tower and the Celebrity Tower are another two hotels that you can choose inside the same site at Studio City. They will offer complementary drinks and snacks to make their hotel guests feel like home."

"We managed to do an early check in and the staff Chris was so helpful , he basically explained us all the facilities and equipments in our room and as soon he realised we came for anniversary, he immediately upgraded us to a much bigger with nicer views , he wins our hearts and we now became a royal member now ! We also had our breakfast there and it was awesome , cuisines that suits every culture, will definitely come back again"

"Not much as the hotel has everything we need"

"Property is nice and clean. Truly appreciate Chris at the reception on the 29th Dec for his helpfulness and attentiveness, figured that we landed after a red eye flight and tried his best for us even more when he knows that I was feeling very tired and extremely unwell and needed a rest desperately. Thank you very much sincerely for your help Chris!!"

"NA"