فندق أوكورا ماكاو

"Great services especially in the Executive Lounge. Generous room size, great facilities and amenities. Definitely will be my first choice to stay when I visit Macau again."

"Nothing (maybe my stay was too short as I only stayed for 2 days)"

"The room was very spacious, the bed was so comfortable and loved the big bathroom. The staff are so helpful and very professional. Yuri at the front desk was so nice and very accomodating. I will definitely stay there again."

"Aucun."

"The staff went above and beyond for our honeymoon stay. Thanks for all your efforts! YAY!"

"The business centre experience and lack of english speaking staff"

"We loved evertyhing about this hotel but mainly the customer service. Everyone was so amazing and helpful. The room and hotel in general was just fantastic!"

"Aucun."

"Excellent customer service, housekeeping twice a day to keep the rooms clean and tidy and filled all your amenities. Great wifi connection. Highly recommended!"

"nothing"

"The manager had given a very great service to us. I wanted to buy the yukata for my wife. But it had no stock. He suddenly came out an idea giving my wife a teddy bear with a kimono on it. My wife was very happy n she said,” It’s very cute. Thank you Sir.” I must give Okura hotel Manager 👍👍👍👍👍! You have done very great customer service brother! I’m a marketing too. That’s why I know what a QUALITY SERVICE IN MARKETING. He shall get promotion for his good customer service. Thank you again.🙏🙏🙏🙏🙏💝💝💝💝💝"

"None"

"Very friendly and helpful staff. Comfortable room and the location is very convenient."

"NA"

"We were pleasantly surprised at every turn by the staff's meticulous services and heartfelt consideration, such as accompanying us on city outings, exceeding our expectations in keeping our accommodations tidy, and providing assistance before we even had to ask."

"None."

"The porter is very friendly, excellent at his job. I definitely give him 10 /10 and he deserves my tips. I will return soon and hope seeing him there to help again. P. S The porter at this hotel is much helpful than galaxy hotel."

"We had been given a room smell of alcohol (because of Christmas party and I understand) But the helpful porter help us change room and everything is good."

"The staff are very friendly and helpful. Top notch service. Kodus to all filipino staff, especially to Eren, Val, Bombi and Marife. Thank you so much for making our Macao experience more convenient and memorable. The location is just 10 mins walk to The Venetian, The Parisian, and the City of Dreams."

"I love everything"