الشقق في بروناي

"Very clean, well located and has everything you need"

Aucun.

"Sea view was amazing and the area was quite as I desiref.. Host helped on narrator pickups and it was excellent."

The location was a bit far from the venue of my meeting. However it was ok as it afforded me an opportunity to exercise

"المكان يقع في وصط المدين يوجد محلا ت صراف وبنك وسوبر ماركت"

Aucun.

"Apartment was huge.Fantastic balcony that looked out over the sea.Amazing views. 5min walk to the sea"

From day 1 the ceramic cook top on the stove did not work.They sent a man to look at it, he could not get it to work.Nothing was done to try and fix it for the 7 days we were there.. No sharp knife to cut meat etc.no can opener. No hair conditioner. No phone to call reception, we were on the 9th floor. Had to keep going up and down to see them for anything you needed. No came to clean our room or even change our towels for the 7 days we were there.We had to go down to reception to request clean towels.Then they insisted we brought the used ones to them 1st, before giving us clean ones.But this shocked us the most, they said if we wanted .more clean ones later in the week, we had to PAY for them. The washing machine did not work properly. The TV did not work, had to get someone up to reprogram it. Neither coffee or tea was provided. But they had a coffee machine in the lobby,BUT that did not work either for the 7 days we were there. They said they had a small shop to sell essentials. But it was hardly ever open, we it was it had next to nothing in it. They have a roof top swimming pool, which trying to getvin and out of was really dangerous. The bars you held onto were not fixed properly with screws to hold it in place missing. The top step was missing altogether, when we tried to get in , not realizing the top step was not there I slipped down to the second step missing it going between it and the wall getting stuck, my wife still not in the pool and a man in the pool has to help me out, really scary and dangerous. I told reception about it , they apologized saying they would send a maintenance man to look at it.But like everything else they said they would fix, NOTHING was done for the 7 days we were there, consequently we did not use the pool again. The water in the taps and shower were far far too hot , scalding hot 🔥, very dangerous.

"نظافة الفندق والاستقبال سرعة تلبية الطلبات الفطور ليس بوفيه ولكنهم مستعدون لكثير من الخيارات كرم القائمين على المطعم"

تأخر تسليم الغرفة وقطع الكهرباء بعد مرور وقت المغادرة

"уютная и чистая квартира. есть всё необходимое для проживания. 10 минут пешком до метро."

Aucun.

"احسن شي جانت قسم الامطعم كلش كلش محترمين وفول سئرفيس جيد جدا"

Aucun.

"Beautifully furnished and just a few minutes’ walk to the beach. The accommodation has everything you need. A terrace with a stunning sea view. Highly recommended. The best value for money."

Aucun.

"The apartment complex was in a fabulous location and it was nice to have a living area downstairs and a garden area as extra space (though we didn't end up using either much). The apartment had everything we needed and the balcony was lovely too - excellent mountain views."

It would have been nice to have a bit more information about how you hire bikes and use the laundry (both had a charge) provided in the folder in the flat, but Edi was very good at replying to our questions.

"The location was very convenient. I really love the ocean view and especially hearing the ocean splashes everyday during my stay, it was really breathtaking, relaxation and good service. Also the food at the restaurant below my room had very delicious food, also from the balcony of the restaurant I enjoyed the ocean view and beautiful sunsets. I'm in love with this island especially in Westpunt!"

I do not really have any complaints about anything, because all of my wishes have been granted during my stay. So I have nothing to complain about. Keep up the good work and service! Everything was just perfect!

"Good location, clean, dedicated parking. I would say it was nice stay."

Aucun.

"We were meet by the owner Michel and his staff. All the staff were very accommodating and pleasant they made us all feel at home. The staff did their very best to ensure we enjoyed our stay, they were very attentive. The property was perfect for me and my whanau (family) we live near the ocean in NZ. We enjoy being near the ocean and forest. A great opportunity for all to rejuvenate mind and body. We were all able to relax and enjoy the private beach. We were very grateful and blessed for their assistance with the option of a late check-out and help with transport to Uturoa Airport. The accommodation was very comfortable, clean and spacious. The Kitchen/pantry storage and dining area's were clean perfect for our needs. We will be back. Tau Ke!!"

Aucun.

"easy stay, comfortable and sizeable for the value we paid, and very clean. Comes with a washing machine and premade breakfast in the fridge for us which is nice."

great location, nothing to not like.

"Very comfortable and cooperative staff, very neat and clean friendly atmosphere. We enjoyed here."

Aucun.

"We were meet by the owner Michel and his staff. All the staff were very accommodating and pleasant they made us all feel at home. The staff did their very best to ensure we enjoyed our stay, they were very attentive. The property was perfect for me and my whanau (family) we live near the ocean in NZ. We enjoy being near the ocean and forest. A great opportunity for all to rejuvenate mind and body. We were all able to relax and enjoy the private beach. We were very grateful and blessed for their assistance with the option of a late check-out and help with transport to Uturoa Airport. The accommodation was very comfortable, clean and spacious. The Kitchen/pantry storage and dining area's were clean perfect for our needs. We will be back. Tau Ke!!"

Aucun.

"Spacious and very clean apartment. Near the metro station. The owner is always online to support."

Aucun.

"The plants around the hotel look very natural, and the go-green concept is amazing. It creates a refreshing and eco-friendly atmosphere."

The bathrooms seem a bit outdated and upgrading them would greatly enhance the overall guest experience.

"The property was charming, obviously an example of a typical village dwelling. It was very convenient to have a laundry on the premises that we could use as necessary."

The shower curtain!!

"Ideal apartment, for my adult son & I.always a parking space when we returned. Beds comfy, shower always hot & powerful, we received door codes & room numer 2 days before travel"

Slight smell in bathroom

"Beautiful, scenic and quiet, right on the shores of the lake. Food was lovely and the staff were warm and welcoming."

Aucun.

"My family had a wonderful experience. The check in process was easy. It's important to inform the staff about time of arrival. Also I texted and emailed before hand and the staff were responsive. The rooms were clean and comfortable. My favorite part was the full kitchen . We were able to cook our own meals. Another favorite are was the washer and dryer. 3 rooms were located on the second floor and my family was very comfortable with the set up. The location was around 5 minute drive to Tumon beach and the malls. It's important to have a car rental when renting this apartments. It was a great value for money. I would stay here again"

Aucun.

"Nice apartment, nice terrace overlooking the pool and with partial sea view. The ceiling fans were very good and enough to keep the apartmrent cool and we did not need the aircon. The owner had been very friendly and responsive. Just a few meters walk to a long stretch of beach with few people around. Free use of beach chairs and sunshades"

Air conditioning did not work in the living room but was not a problem because we did not need it. The only problem was after we checked out when we received a message from the owner saying that we had forced open a closet and damaged some beach towels. I have explained the owner how things really went and I believe that it was fiundamentally a misunderstanding and the problem was likely caused by the people in charge of the cleaning/maintenance of the apartment or some previous guests, since the owner lives in Europe. To be fair the owner did not ask us to pay anything it was just her complaining about us having done something that we did not do.

"Staff was amazing. Justin and Emmanuel. Excellent receptionist. House keepers supervisor was great too. Cheers to Grace. 😊"

Aucun.

"Everything was perfect and near centre i will be back again!!!"

Aucun.

"Borel is exception in my opinion, i have visited the property two times and enjoyed my stay each time. The location is perfect if you are looking for a place to rest, privacy, good security and comfort. Bonamousadi market is not far from the residence, very easy to get into the city if you want to."

From my experience, alot has improved. The internet speed is far better, reaction time for is very good, and the staffs are true human in their interaction with me. I think they have mastered the act of hospitality. I will visit again in my next trip.

"Workers were very close and friendly. The room was clean and the apartment is located just Next to the Stone Bridge. I recommend this aprt."

Aucun.

"الشقق واسعة وفيها كل المستلزمات والمطبخ فيه كل الأدوات والمنظر على القناة المائية والموقع ممتاز قريب من الواجهة البحرية .. الشقق فيها امان والدخول بالبطاقة"

الاستقبال في مكان بعيد والشيك ان بالاونلاين واذا تريد الذهاب للاستقبال تطلب سيارة

"Everything was perfect, with warm and friendly staff. The staff were really friendly and provided us with everything we needed. Tea and coffee were available all day."

Aucun.

"I loved the resort, everyone is nice, food was good and good service, room was cleaned daily, had a one bedroom and it was spacious and comfortable. Pool were beautiful. Location was ok, shuttle to beaches which is a great touch, 25 min to palm downtown or 13$ cab. Safe! Would return"

I would have liked if they separate the kids from the pool bar area to the other pool .

"Staff was amazing. Justin and Emmanuel. Excellent receptionist. House keepers supervisor was great too. Cheers to Grace. 😊"

Aucun.

"الشقق واسعة وفيها كل المستلزمات والمطبخ فيه كل الأدوات والمنظر على القناة المائية والموقع ممتاز قريب من الواجهة البحرية .. الشقق فيها امان والدخول بالبطاقة"

الاستقبال في مكان بعيد والشيك ان بالاونلاين واذا تريد الذهاب للاستقبال تطلب سيارة

"Everything perfect 👌, cleanliness, comfortable, nice view, parking in front of building and contact with owner easy and quick response and ..... Filled like home Many thanks"

Aucun.

"Good location, clean, dedicated parking. I would say it was nice stay."

Aucun.

"The amenities worked great .... water, light, shower, microwave etc. , compared to some other hotels in Freetown"

The room was a little small with not enough room to move around --

"The location is great. Nice view of the town and view of the sea. It's very nice and quiet."

Aucun.

"The comfort, accessibility and ease of the accommodation."

On my last sleep of the week I was disturbed by the above resident, moving furniture and banging in the early hours of my departure day. Also just before 3am, being woken up by my TV having it on a different channel to what I had when I turned it off before going to bed believing someone had trespassed into the property and the thought of my belongings being stolen.

"Excelente acogedor tiene todo lo esencial par la estancia"

Todo están muy bien

"نظافة المكان ووجود مواقف خاصة للمستأجرين وتعامل الموظفين جميعا ً ."

ظعف الإنترنت لدرجة مخيب الأمل

"Kind and welcoming owners, spacious and well appointed apartment, nice gardens and pool. I would have extended my stay but the resort was booked out!"

Aucun.

"Staff was amazing. Justin and Emmanuel. Excellent receptionist. House keepers supervisor was great too. Cheers to Grace. 😊"

Aucun.

"A tastefully furnished hotel with very kind and friendly owners who do their best to make your stay as pleasant as possible, even in challenging conditions. The restaurant is beautifully designed and very welcoming. The room is simple but has everything you need. Good location, close to Volo Volo!"

Aucun.